Legal Center

Acceptable Use Policy

Version 1.0 · Effective October 15, 2026

This is a translation. In case of any discrepancy, the Portuguese version prevails.

SecurityPag processes payments only for lawful, transparent activities accepted by the Card Networks and Partner Institutions. This Policy lists what is prohibited, what requires prior approval, and the measures applied in case of violation. It forms part of the Terms of Use and applies to Producers, Co-producers, Affiliates, and merchants.

1. Principles

1.1. The activity must be lawful in Brazil and in the Buyer's country.

1.2. What is sold must be exactly what is advertised, delivered within the stated period, by the person registered on the Account.

1.3. The lists below are illustrative. SecurityPag may refuse any activity that presents a legal, regulatory, reputational, or fraud risk, or that is prohibited by the rules of the Card Networks and Partner Institutions.

2. Prohibited activities

2.1. Crimes, fraud, and scams

• Any unlawful product, service, or content.
• Money laundering, financing of terrorism or of the proliferation of weapons of mass destruction.
• Fraud, phishing, fake websites, stores that do not deliver, social engineering scams.
• Sale of personal data, databases, lists, "lookup panels," access accounts, logins, or third-party cards.
• Fake documents, diplomas, certificates, or prescriptions.
• Hacking services, malware, denial-of-service attacks, and tools to circumvent security systems.
• Use of third-party accounts ("straw accounts") or registration in another person's name.

2.2. Betting and games of chance

• Fixed-odds betting, in physical or virtual form, on sporting events or online games, including by operators based abroad, pursuant to Provisional Measure No. 1,394/2026 and BCB Resolution No. 590/2026, while in force.
• Online casinos, games of chance, bingo, jogo do bicho, and unauthorized lotteries.
• Raffles, draws, and commercial promotions with a drawing without the authorization required by law.
• Prediction markets or betting on events.
• Products that promote, teach, or facilitate betting, such as signals, bots, groups, and strategy courses.

2.3. Finance and investments

• Pyramid schemes, Ponzi schemes, and multi-level marketing without a real product.
• Promises of guaranteed income, quick enrichment, or certain financial return.
• Public offering of investments or securities without CVM registration or exemption, including investment crowdfunding outside CVM rules.
• Investment recommendations or advisory services by anyone not accredited by the CVM.
• Loans, credit, foreign exchange, or payment services provided without Central Bank of Brazil authorization.
• Purchase, sale, custody, or intermediation of virtual assets by anyone who is not an authorized service provider.
• "Credit repair" or credit recovery services with misleading promises.

2.4. Health and substances

• Illicit drugs, paraphernalia, and inputs for their production.
• Medicines not registered with Anvisa or sold without the required prescription, anabolic steroids, and controlled substances.
• Electronic cigarettes and accessories, the sale of which is prohibited by Anvisa.
• Products subject to sanitary registration or notification sold without them.
• Promises of cures, miracle treatments, or health services provided by persons who are not licensed.

2.5. Weapons and dangerous items

• Firearms, ammunition, parts, accessories, and replicas.
• Explosives, uncertified fireworks, and controlled chemical products.
• Instructions for manufacturing weapons or explosives.

2.6. Sexual content and exploitation

• Any content that sexualizes or exploits children or adolescents. Zero tolerance: the Account is terminated and the case is reported to the authorities.
• Intimate content disclosed without consent, including manipulated images and artificial-intelligence-generated content.
• Prostitution, escort services, and human trafficking.
• Content that simulates sexual violence, incest, or lack of consent.

2.7. Intellectual property

• Counterfeit products, replicas, and piracy.
• Resale of third-party courses, e-books, software, or content without a license.
• Unlicensed IPTV, signal decoders, and streaming account sharing.
• Unauthorized use of third-party brands, names, or images, including celebrities in ads.

2.8. Hate and violence

• Content that promotes discrimination, hatred, or violence against persons or groups, terrorism, or violent extremism.
• Content that encourages self-harm or suicide.

2.9. Prohibited commercial practices

• Receiving payments on behalf of unregistered third parties, including selling "processing" to other companies.
• Self-purchases, simulated purchases, and purchases by related persons to generate commissions or move funds.
• Hidden subscriptions, undisclosed charges, and deliberate difficulty in canceling.
• Sale of fake followers, likes, reviews, or views.
• Fake testimonials, social proof, or scarcity.
• Courses or services that promise employment, approval, or guaranteed results.
• Charging fees in the name of public agencies without authorization.
• Electoral donations or fundraising for parties and campaigns.
• Cookie stuffing, spam, and manipulation of Affiliate attribution.

2.10. Sanctions and international sales

• Sales to persons, companies, countries, or regions subject to comprehensive sanctions of the UN Security Council, the United States, the European Union, or the United Kingdom.
• Sales to countries where the product or service is prohibited, or depends on a license that the Seller does not hold, according to the legislation of each country in which it operates.

3. Restricted activities (require prior approval)

These categories may only be sold after express review and approval by SecurityPag, which may apply a Security Reserve, limits, and enhanced monitoring.

4. Advertising rules

4.1. Ads, sales pages, and messages must be truthful, identify the Seller, and comply with the Consumer Protection Code and the Brazilian Advertising Self-Regulation Code (CONAR).

4.2. The following are prohibited: fake testimonials and screenshots of results; fictitious scarcity counters; use of the image of public figures without authorization; promises of earnings or cures; and messages sent without consent.

4.3. Affiliates follow the same rules and the specific rules of each Producer.

5. Enforcement and measures

5.1. SecurityPag enforces this Policy through registration review, automated monitoring, page reviews, test purchases, and reports.

5.2. Measures may be cumulative and applied without prior notice when severity or the law so requires.

6. Reports

Anyone may report an offer or content by e-mail at complaint@securitypag.com, providing the link and the reason. Reports are analyzed confidentially.

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